Privacy Policy of
www.sneakersdelight.store

XTREME, Lda. — Rua Comandante Rocha e Cunha, Nº 5-A 3800-135 Aveiro
NIPC 506630501

For us, personal data is our top priority. We want to create a trust and transparent relationship with our users and we can ensure them that all of the personal data is only used to provide a better service.
If a third party needs to use your personal data as well, we demand that they’ll have the exact same level of security and privacy warranties security and protection as we do.
If for any reason there’s any doubt, please contact sos@sneakersdelight.store for us to clarify.

Type of data collected

At Sneakers Delight we only collect personal data that ensures a greater and best tailored experience when using our website.
Among the types of data, we collect:
• Cookies
• Usage data
• Geographic position
• E-mail
• Address (country, city, province, ZIP/ Postal code)
• Phone number
• First name and last name
• Date of birth
• Username
• Password
• Tax number

This personal data may be freely provided by the user or, in case of usage data, automatically collected wen using our platform.
Unless specified otherwise, all data collected on our platform is mandatory and the failure to provide it will make it impossible for us to assure our services. When we specify that some data is not mandatory, users are free to not communicate it without consequences to the availability or functioning of the platform.

How do we collect your data?

As stated, you provide Sneakers Delight with most of the data we collect. We do it when you:
• Register online or place an order for any of our products or services
• Voluntarily complete a customer form with your data
• Use or view our website via browser cookies

Sneakers Delight may also receive data using third party services such as:
• Third party web analytics
• Third party maps
• Third party video streaming
• Sharing contents in social networks

Data usage

We collect your data in order to assure a better service for our users.
We use your data so that we can:
• Process orders and manage your account
• E-mail you with special targeted or generic offers from our products and services
• Create a better and targeted user experience while navigating our website
• Keep record of visits from users for statistics and current ongoing user experience development
• SPAM protection
• Develop location-based interactions and content, creating a better shopping experience
• Create remarketing and behavioral offers
• Contact the user
• For a better and adequate customer support
• Ongoing traffic optimization

When processing an order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Sneakers Delight has taken all measures required by law to protect your personal data. We adopted measures to prevent any kind of data loss, unfair use, alteration, unauthorized access or data theft.

How long do we keep your data?

Sneakers Delight will only deal with the personal data that is necessary for an adequate provision of the services contracted. The personal data provided will be kept while the commercial or contractual relationship is maintained, as well as during the time in which, according to the statutory limitation periods, some type of liability derived from said legal or commercial relationship may be demanded, not withstanding that you exercise the right to delete, cancel and/ or limit the processing of your data.

In these cases, we will keep the information duly blocked, without any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual responsibility for its management, which must be attended to and for which your recovery is necessary.

Marketing

Sneakers Delight collects your data and with your consent we use it to send you directed and generic product information, offers and services that, based on the data collected, you might like.
If you agreed to receive marketing communication, you can always opt out whenever you like.

You have the legal right to stop, at any time, Sneakers Delight from contacting you for marketing purposes or giving your data to other members of our group.

If you don’t wish to be contacted for marketing purposes, click here.

Protection Rights

The right to access – You have the right to request Sneakers Delight for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Sneakers Delight correct any information you believe is inaccurate. You also have the right to request Sneakers Delight to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Sneakers Delight erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Sneakers Delight restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Sneakers Delight processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Sneakers Delight transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: sos@sneakersdelight.store
Call us at: +351 910458757
Or write to us: Sneakers Delight — Rua Comandante Rocha e Cunha, Nº 5-A 3800-135 Aveiro

What are cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.

How do we use cookies?

Sneakers Delight uses cookies in a range of ways to improve the full user experience while navigation on our platform, including:

• Keeping you signed in
• Understanding your behaviour and how you use our website for an ongoing user experience development
• Remarketing and retargeting
• Interaction with external social networks and platforms

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality – Sneakers Delight uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third party cookies are used.
Advertising – Sneakers Delight uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Sneakers Delight website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review. Our last update was on 4th October 2019.

How to contact us

If you have any questions about Sneakers Delight’s privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: sos@sneakersdelight.store
Call us at: +351 910458757
Or write to us: Sneakers Delight — Rua Comandante Rocha e Cunha, Nº 5-A 3800-135 Aveiro

ONLINE COMPLAINTS BOOK

If you wish to make a complaint, you can do so, resorting to the online complaints book platform here.